Returns & Exchanges

At Enchanted Kreature Kits, we want you to be completely spellbound by your purchase. If your item isn't the perfect fit, we offer a 30-day return window for items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.